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Banking & Digital Payments

UPI, IMPS, RTGS, NEFT, AEPS, USSD, ISO 20022, EMV 3DS, credit cards, digital wallets for UPSSSC AGTA.

Digital Payment Systems — Overview

India has rapidly transformed into a digital payment economy. The government and RBI (Reserve Bank of India) have promoted cashless transactions through multiple systems managed primarily by NPCI (National Payments Corporation of India).

NPCI was founded in 2008 by RBI and IBA (Indian Banks’ Association) to operate retail payment systems in India.


UPI — Unified Payments Interface

UPI is a real-time payment system that allows instant money transfer between bank accounts using a mobile phone.

FeatureDetails
Full FormUnified Payments Interface
Launched2016
Operated byNPCI
How it worksLinks bank account to a UPI ID (e.g., farmer@upi)
Transfer LimitUp to ₹1 lakh per transaction (₹2 lakh for some banks)
Availability24×7×365 — including holidays
CostFree for users
AppsBHIM, PhonePe, Google Pay, Paytm, Amazon Pay
  • BHIM (Bharat Interface for Money) — government’s official UPI app
  • UPI uses Virtual Payment Address (VPA) — no need to share bank details
  • Supports: person-to-person, person-to-merchant, bill payments, QR code payments

IMPS — Immediate Payment Service

IMPS provides instant, 24×7 interbank electronic fund transfer.

FeatureDetails
Full FormImmediate Payment Service
Launched2010
Operated byNPCI
SpeedInstant (real-time)
Availability24×7×365
LimitUp to ₹5 lakh
RequiresMMID (Mobile Money Identifier) + mobile number
ChannelMobile, internet banking, ATM

MMID = 7-digit number issued by the bank, linked to your mobile number and account.


NEFT — National Electronic Funds Transfer

NEFT is an electronic fund transfer system for transferring money between bank accounts across India.

FeatureDetails
Full FormNational Electronic Funds Transfer
Launched2005
Operated byRBI
ProcessingOriginally batch processing (every 30 min); now 24×7 since December 2019
MinimumNo minimum amount
MaximumNo upper limit
SpeedNear real-time (within minutes now)
SettlementDeferred Net Settlement (DNS)

RTGS — Real Time Gross Settlement

RTGS is for high-value, real-time fund transfers.

FeatureDetails
Full FormReal Time Gross Settlement
Operated byRBI
Minimum₹2 lakh
MaximumNo upper limit
SpeedInstant (real-time)
Availability24×7 since December 2020
SettlementGross settlement — each transaction settled individually
UseLarge business transactions, property deals

Key Difference: NEFT = Net Settlement (batches); RTGS = Gross Settlement (individual, real-time)


NEFT vs RTGS vs IMPS vs UPI — Comparison Table

FeatureNEFTRTGSIMPSUPI
SpeedNear real-timeReal-timeInstantInstant
Min Amount₹1₹2 lakh₹1₹1
Max AmountNo limitNo limit₹5 lakh₹1 lakh
Availability24×724×724×724×7
Operated byRBIRBINPCINPCI
SettlementNet (DNS)GrossInstantInstant
ChannelNet bankingNet bankingMobile/Net bankingMobile app
Launched2005200420102016

Exam Tip: RTGS = Rich people (min ₹2 lakh). UPI = U and I (everyone, small payments).


AEPS — Aadhaar Enabled Payment System

AEPS allows bank transactions using Aadhaar number + biometric authentication (fingerprint/iris).

  • No debit card, internet, or smartphone needed
  • Transactions through a Business Correspondent (BC) with a micro-ATM device
  • Services: cash withdrawal, cash deposit, balance inquiry, fund transfer
  • Targeted at rural and unbanked population
  • Operated by NPCI

USSD — *99# Service

USSD (Unstructured Supplementary Service Data) enables mobile banking on basic feature phones without internet.

FeatureDetails
AccessDial *99# from any phone
InternetNot required
SmartphoneNot required — works on basic phones
ServicesBalance inquiry, fund transfer, mini statement
Limit₹5,000 per transaction
Operated byNPCI

Exam Favourite: USSD (*99#) works without internet on basic phones — for financial inclusion.


Credit Card vs Debit Card

FeatureCredit CardDebit Card
Source of MoneyBank’s money (loan/credit)Your own money (bank balance)
Spending LimitPre-approved credit limitLimited to account balance
InterestCharged if not paid by due dateNo interest (your money)
BillMonthly credit card billInstant deduction from account
OverspendingPossible (up to credit limit)Cannot exceed balance
RewardsCashback, reward points, milesLimited rewards
EMIAvailableNot available
ExampleHDFC Regalia, SBI CardSBI ATM card, RuPay card

EMV Chip & 3D Secure

EMV Chip

EMV stands for Europay, Mastercard, Visa — the global standard for chip-based payment cards.

  • Chip cards are more secure than magnetic stripe cards
  • Chip generates a unique code for each transaction — cannot be cloned
  • RBI has mandated EMV chip cards in India

EMV 3D Secure (3DS)

3D Secure is an additional authentication layer for online card payments.

  • Adds OTP verification during online transactions
  • Reduces fraud in Card Not Present (CNP) transactions
  • “3D” = 3 domains: Acquirer, Issuer, Interoperability domain
  • Branded as: Visa Secure, Mastercard Identity Check, RuPay Secure

ISO 20022

ISO 20022 is a global messaging standard for financial transactions.

FeatureDetails
WhatUniversal financial messaging standard
PurposeStandardize payment messages worldwide
ReplacesOlder formats like SWIFT MT messages
BenefitsRicher data, structured format, better compliance
Adopted byRBI (for RTGS/NEFT), SWIFT, central banks globally
  • Supports richer, more structured data in payment messages
  • Enables better fraud detection and compliance
  • India’s RTGS and NEFT have migrated to ISO 20022

Digital Wallets & Prepaid Instruments

A digital wallet stores money electronically for making payments without using a physical card or bank account directly.

WalletTypeProvider
Paytm WalletSemi-closedOne97 Communications
Amazon PaySemi-closedAmazon
MobikwikSemi-closedMobikwik

Types of Prepaid Payment Instruments (PPI):

TypeFeature
OpenIssued by banks, used for purchases + cash withdrawal
Semi-closedCannot withdraw cash; used for purchases at merchants
ClosedIssued by entity for its own platform only (e.g., Ola Money for rides)

RBI regulates all prepaid instruments. KYC is mandatory for wallets above ₹10,000.


NPCI Products

NPCI operates all major retail payment systems in India:

ProductPurpose
UPIInstant mobile payments
IMPSInstant interbank transfer
RuPayIndia’s own card payment network
NACHNational Automated Clearing House — bulk debits/credits (EMI, salary)
BBPSBharat Bill Payment System — utility bill payments
NETCNational Electronic Toll Collection — FASTag
AePSAadhaar-based payments
*99#USSD-based banking

RuPay Card

RuPay is India’s own card payment network, launched by NPCI in 2012.

  • Alternative to Visa and Mastercard
  • Lower processing fees — promotes financial inclusion
  • Linked to Jan Dhan Yojana accounts
  • Accepted at all ATMs and POS terminals in India
  • International variant: RuPay International (accepted in Singapore, Bhutan, UAE, etc.)

Other Digital Banking Services

ServiceDescription
Mobile BankingBanking through bank’s app (SBI YONO, iMobile)
Net Banking / Internet BankingBanking through bank’s website via browser
SWIFTSociety for Worldwide Interbank Financial Telecommunication — international transfers
NACHAutomated bulk transactions (salary credits, loan EMIs, SIP)
BBPSCentralized bill payment system (electricity, water, gas, DTH)

FASTag

FASTag is an electronic toll collection system using RFID (Radio Frequency Identification) technology.

FeatureDetails
TechnologyRFID-based
SystemNETC (National Electronic Toll Collection)
Operated byNPCI
MandateMandatory for all 4-wheelers on NH since February 2021
HowPrepaid tag on windshield; toll deducted automatically
Validity5 years

QR Code Payments

QR Code (Quick Response Code) is a 2D barcode scanned by smartphones to initiate payments.

  • Static QR — fixed amount or merchant ID (printed at shops)
  • Dynamic QR — generated per transaction with specific amount
  • Bharat QR — interoperable QR by NPCI (works with RuPay, Visa, Mastercard)
  • UPI QR codes — scan and pay via any UPI app

RBI Guidelines on Digital Payments

  • Two-factor authentication (2FA) mandatory for online card transactions
  • Tokenization of cards — actual card number replaced with token for security
  • Recurring payments need additional authentication for first transaction
  • Digital payment complaints: RBI Ombudsman Scheme
  • Zero liability for unauthorized electronic transactions if reported within 3 days

UPI — Latest Statistics & Updates

MetricValue (June 2025)
Transactions18.39 billion
Value₹24.03 lakh crore
Daily Average~61 crore transactions per day

UPI 2.0 Features

FeatureDescription
Overdraft Account LinkingLink overdraft (OD) accounts to UPI — not just savings/current
Invoice in QRMerchant can embed invoice details inside QR code
Signed IntentDigitally signed payment requests — prevents tampering
One-time MandatePre-authorize a future payment (e.g., IPO application)

UPI Lite

UPI Lite enables small-value offline transactions without entering UPI PIN.

  • Transaction limit: Up to ₹500 per transaction
  • Wallet limit: ₹2,000 at any time
  • Works even when bank server is down — uses on-device wallet
  • Reduces load on banking infrastructure

e-RUPI

e-RUPI is a purpose-specific digital payment voucher — a prepaid, cashless, contactless instrument.

FeatureDetails
LaunchedAugust 2021
HowDelivered as QR code or SMS to beneficiary’s phone
Key FeatureNo bank account, smartphone, or internet needed by the beneficiary
PurposeGovernment can issue vouchers for specific services (medicine, fertilizer, nutrition)
Developed byNPCI in collaboration with DFS and NHA

Exam tip: e-RUPI is NOT a cryptocurrency or digital currency — it is a purpose-specific voucher.


NACH & BBPS

NACH (National Automated Clearing House)

NACH is a centralized system for bulk and recurring payments.

FeatureDetails
Operated byNPCI
Use CasesEMI payments, insurance premiums, SIP, salary credits, dividend payments
TypesNACH Debit (auto-deduction from customer) and NACH Credit (bulk credit to many accounts)

BBPS (Bharat Bill Payment System)

BBPS is a unified platform for all recurring bill payments across India.

FeatureDetails
Operated byNPCI (through NBBL — NPCI Bharat BillPay Ltd.)
Bills CoveredElectricity, water, gas, DTH, telecom, insurance, municipal tax, education fees
AccessThrough any bank app, BHIM, or authorized agent
Key FeatureInteroperable — pay any biller through any BBPS-enabled channel

NPCI International — UPI Goes Global

NPCI International Payments Limited (NIPL) promotes UPI and RuPay adoption globally.

CountryUPI Status
SingaporeUPI-PayNow linkage (live since February 2023)
UAEUPI accepted at select merchants
Sri LankaUPI QR payments accepted
FranceUPI accepted at Eiffel Tower and select locations
MauritiusUPI-MauCAS linkage

Jan Dhan Yojana — Financial Inclusion

Pradhan Mantri Jan Dhan Yojana (PMJDY) is the world’s largest financial inclusion programme.

FeatureDetails
Launched28 August 2014
Accounts Opened52+ crore (as of 2025)
Key FeaturesZero-balance bank account, RuPay debit card, ₹2 lakh accident insurance, ₹30,000 life cover
OverdraftUp to ₹10,000 for eligible accounts
Guinness RecordMost bank accounts opened in one week (1.8 crore)

PMJDY is the J in the JAM Trinity (Jan Dhan + Aadhaar + Mobile).


RBI CBDC — Digital Rupee (e₹)

CBDC (Central Bank Digital Currency) is the digital form of India’s fiat currency, issued by RBI.

FeatureDetails
NameDigital Rupee (e₹)
Pilot LaunchDecember 2022
Typese₹-W (Wholesale) — for interbank settlement; e₹-R (Retail) — for general public
TechnologyBlockchain-based distributed ledger
Difference from UPICBDC is actual digital currency (like holding digital cash); UPI is a payment system that moves bank money

Exam tip: CBDC is government-backed and regulated; Cryptocurrency (Bitcoin) is decentralized and NOT backed by any government.


ISO 20022 Migration

ISO 20022 is being adopted globally by SWIFT for cross-border payments.

FeatureDetails
WhatNew global messaging standard for financial transactions
WhyProvides richer data format — more fields for compliance, remittance info, beneficiary details
India StatusRBI has already migrated RTGS and NEFT to ISO 20022
SWIFT DeadlineFull migration by November 2025

Key Takeaways

  • UPI (2016) = most popular digital payment; uses VPA, no bank details sharing needed
  • UPI: 18.39 billion transactions, ₹24.03 lakh crore value (June 2025)
  • UPI 2.0: overdraft account linking, invoice in QR, signed intent, one-time mandate
  • UPI Lite: up to ₹500 per transaction without UPI PIN, works offline
  • RTGS for ≥₹2 lakh (gross settlement); NEFT = no minimum (net settlement)
  • IMPS = 24×7 instant transfer up to ₹5 lakh using MMID
  • AEPS = Aadhaar + biometric; USSD (*99#) = works without internet
  • e-RUPI = purpose-specific digital voucher (Aug 2021), no bank account/smartphone needed
  • NACH = bulk recurring payments (EMI, salary, SIP); BBPS = unified bill payment system
  • NPCI International: UPI live in Singapore, UAE, France, Sri Lanka, Mauritius
  • Jan Dhan Yojana: 52+ crore accounts, world’s largest financial inclusion programme
  • RBI CBDC Digital Rupee (e₹): pilot Dec 2022, two types — e₹-W (wholesale) + e₹-R (retail)
  • ISO 20022 = global financial messaging standard, RBI migrated RTGS/NEFT
  • Credit card = bank’s money (loan); Debit card = your money
  • EMV chips prevent card cloning; 3D Secure adds OTP for online payments
  • NPCI operates UPI, IMPS, RuPay, FASTag (NETC), BBPS, NACH, AePS
  • RuPay = India’s card network by NPCI, linked to Jan Dhan accounts

Summary Cheat Sheet

ConceptKey Details
UPIInstant mobile payment, NPCI, 2016, VPA-based
IMPSInstant 24×7, NPCI, ₹5 lakh limit, needs MMID
NEFTNet settlement, RBI, no limit, 24×7 since 2019
RTGSGross settlement, RBI, min ₹2 lakh, real-time
AEPSAadhaar + fingerprint, no internet needed
*USSD (99#)Works on basic phones without internet
NPCIOperates UPI, IMPS, RuPay, NACH, BBPS, FASTag
RuPayIndia’s card network, NPCI, 2012, Jan Dhan linked
Credit CardBank’s money, interest if unpaid
Debit CardYour money, instant deduction
EMVChip-based cards, anti-cloning
3D SecureOTP for online card payments
ISO 20022Global financial messaging standard
FASTagRFID toll collection, NETC, mandatory since 2021
BHIMGovernment’s official UPI app
Digital WalletElectronic money storage (Paytm, Amazon Pay)
SWIFTInternational interbank messaging
Bharat QRInteroperable QR code by NPCI
QR CodeQuick Response Code — 2D barcode for payments
UPI (June 2025)18.39 billion transactions, ₹24.03 lakh crore
UPI 2.0Overdraft linking, Invoice in QR, Signed Intent
UPI Lite≤₹500 no PIN, offline, on-device wallet
e-RUPIPurpose-specific voucher (Aug 2021), no bank account needed
NACHBulk recurring — EMI, salary, SIP, dividends
BBPSUnified bill payments — electricity, water, gas, DTH
NPCI InternationalUPI in Singapore, UAE, France, Sri Lanka, Mauritius
Jan Dhan52+ crore accounts, zero-balance, RuPay card, ₹2L insurance
CBDC e₹Digital Rupee by RBI (Dec 2022)
e₹-WWholesale CBDC — interbank settlement
e₹-RRetail CBDC — general public
ISO 20022Global messaging standard, richer data, RTGS/NEFT migrated

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