Lesson
25 of 52

💳 Banking & Digital Payments

UPI, IMPS, RTGS, NEFT, AEPS, USSD, ISO 20022, EMV 3DS, credit cards, digital wallets for UPSSSC AGTA.

Digital Payment Systems — Overview

India has rapidly transformed into a digital payment economy. The government and RBI (Reserve Bank of India) have promoted cashless transactions through multiple systems managed primarily by NPCI (National Payments Corporation of India).

NPCI was founded in 2008 by RBI and IBA (Indian Banks' Association) to operate retail payment systems in India.


UPI — Unified Payments Interface

UPI is a real-time payment system that allows instant money transfer between bank accounts using a mobile phone.

Feature Details
Full Form Unified Payments Interface
Launched 2016
Operated by NPCI
How it works Links bank account to a UPI ID (e.g., farmer@upi)
Transfer Limit Up to ₹1 lakh per transaction (₹2 lakh for some banks)
Availability 24×7×365 — including holidays
Cost Free for users
Apps BHIM, PhonePe, Google Pay, Paytm, Amazon Pay
  • BHIM (Bharat Interface for Money) — government's official UPI app
  • UPI uses Virtual Payment Address (VPA) — no need to share bank details
  • Supports: person-to-person, person-to-merchant, bill payments, QR code payments
UPI QR payment flow from mobile scan to bank transfer and merchant confirmation
A UPI QR payment links the customer and merchant bank accounts through a secure mobile payment flow.

IMPS — Immediate Payment Service

IMPS provides instant, 24×7 interbank electronic fund transfer.

Feature Details
Full Form Immediate Payment Service
Launched 2010
Operated by NPCI
Speed Instant (real-time)
Availability 24×7×365
Limit Up to ₹5 lakh
Requires MMID (Mobile Money Identifier) + mobile number
Channel Mobile, internet banking, ATM

MMID = 7-digit number issued by the bank, linked to your mobile number and account.


NEFT — National Electronic Funds Transfer

NEFT is an electronic fund transfer system for transferring money between bank accounts across India.

Feature Details
Full Form National Electronic Funds Transfer
Launched 2005
Operated by RBI
Processing Originally batch processing (every 30 min); now 24×7 since December 2019
Minimum No minimum amount
Maximum No upper limit
Speed Near real-time (within minutes now)
Settlement Deferred Net Settlement (DNS)

RTGS — Real Time Gross Settlement

RTGS is for high-value, real-time fund transfers.

Feature Details
Full Form Real Time Gross Settlement
Operated by RBI
Minimum ₹2 lakh
Maximum No upper limit
Speed Instant (real-time)
Availability 24×7 since December 2020
Settlement Gross settlement — each transaction settled individually
Use Large business transactions, property deals

Key Difference: NEFT = Net Settlement (batches); RTGS = Gross Settlement (individual, real-time)


NEFT vs RTGS vs IMPS vs UPI — Comparison Table

NEFT RTGS IMPS and UPI digital payment systems comparison by transfer flow
The four payment systems are easiest to compare by seeing NEFT as grouped transfers, RTGS as direct high-value settlement, and IMPS or UPI as instant digital flows.
Feature NEFT RTGS IMPS UPI
Speed Near real-time Real-time Instant Instant
Min Amount ₹1 ₹2 lakh ₹1 ₹1
Max Amount No limit No limit ₹5 lakh ₹1 lakh
Availability 24×7 24×7 24×7 24×7
Operated by RBI RBI NPCI NPCI
Settlement Net (DNS) Gross Instant Instant
Channel Net banking Net banking Mobile/Net banking Mobile app
Launched 2005 2004 2010 2016

In practice, RTGS is used for high-value real-time transfers with a minimum amount of ₹2 lakh, while UPI is designed for fast everyday digital payments.


AEPS — Aadhaar Enabled Payment System

AEPS allows bank transactions using Aadhaar number + biometric authentication (fingerprint/iris).

  • No debit card, internet, or smartphone needed
  • Transactions through a Business Correspondent (BC) with a micro-ATM device
  • Services: cash withdrawal, cash deposit, balance inquiry, fund transfer
  • Targeted at rural and unbanked population
  • Operated by NPCI

USSD — *99# Service

USSD (Unstructured Supplementary Service Data) enables mobile banking on basic feature phones without internet.

Feature Details
Access Dial *99# from any phone
Internet Not required
Smartphone Not required — works on basic phones
Services Balance inquiry, fund transfer, mini statement
Limit ₹5,000 per transaction
Operated by NPCI

USSD-based banking through *99# is important because it works even without internet access and supports digital payments on basic phones.


Credit Card vs Debit Card

Feature Credit Card Debit Card
Source of Money Bank's money (loan/credit) Your own money (bank balance)
Spending Limit Pre-approved credit limit Limited to account balance
Interest Charged if not paid by due date No interest (your money)
Bill Monthly credit card bill Instant deduction from account
Overspending Possible (up to credit limit) Cannot exceed balance
Rewards Cashback, reward points, miles Limited rewards
EMI Available Not available
Example HDFC Regalia, SBI Card SBI ATM card, RuPay card

EMV Chip & 3D Secure

EMV Chip

EMV stands for Europay, Mastercard, Visa — the global standard for chip-based payment cards.

  • Chip cards are more secure than magnetic stripe cards
  • Chip generates a unique code for each transaction — cannot be cloned
  • RBI has mandated EMV chip cards in India

EMV 3D Secure (3DS)

3D Secure is an additional authentication layer for online card payments.

  • Adds OTP verification during online transactions
  • Reduces fraud in Card Not Present (CNP) transactions
  • "3D" = 3 domains: Acquirer, Issuer, Interoperability domain
  • Branded as: Visa Secure, Mastercard Identity Check, RuPay Secure

ISO 20022

ISO 20022 is a global messaging standard for financial transactions.

Feature Details
What Universal financial messaging standard
Purpose Standardize payment messages worldwide
Replaces Older formats like SWIFT MT messages
Benefits Richer data, structured format, better compliance
Adopted by RBI (for RTGS/NEFT), SWIFT, central banks globally
  • Supports richer, more structured data in payment messages
  • Enables better fraud detection and compliance
  • India's RTGS and NEFT have migrated to ISO 20022

Digital Wallets & Prepaid Instruments

A digital wallet stores money electronically for making payments without using a physical card or bank account directly.

Wallet Type Provider
Paytm Wallet Semi-closed One97 Communications
Amazon Pay Semi-closed Amazon
Mobikwik Semi-closed Mobikwik

Types of Prepaid Payment Instruments (PPI):

Type Feature
Open Issued by banks, used for purchases + cash withdrawal
Semi-closed Cannot withdraw cash; used for purchases at merchants
Closed Issued by entity for its own platform only (e.g., Ola Money for rides)

RBI regulates all prepaid instruments. KYC is mandatory for wallets above ₹10,000.


NPCI Products

NPCI operates all major retail payment systems in India:

Product Purpose
UPI Instant mobile payments
IMPS Instant interbank transfer
RuPay India's own card payment network
NACH National Automated Clearing House — bulk debits/credits (EMI, salary)
BBPS Bharat Bill Payment System — utility bill payments
NETC National Electronic Toll Collection — FASTag
AePS Aadhaar-based payments
*99# USSD-based banking

RuPay Card

RuPay is India's own card payment network, launched by NPCI in 2012.

  • Alternative to Visa and Mastercard
  • Lower processing fees — promotes financial inclusion
  • Linked to Jan Dhan Yojana accounts
  • Accepted at all ATMs and POS terminals in India
  • International variant: RuPay International (accepted in Singapore, Bhutan, UAE, etc.)

Other Digital Banking Services

Service Description
Mobile Banking Banking through bank's app (SBI YONO, iMobile)
Net Banking / Internet Banking Banking through bank's website via browser
SWIFT Society for Worldwide Interbank Financial Telecommunication — international transfers
NACH Automated bulk transactions (salary credits, loan EMIs, SIP)
BBPS Centralized bill payment system (electricity, water, gas, DTH)

FASTag

FASTag is an electronic toll collection system using RFID (Radio Frequency Identification) technology.

Feature Details
Technology RFID-based
System NETC (National Electronic Toll Collection)
Operated by NPCI
Mandate Mandatory for all 4-wheelers on NH since February 2021
How Prepaid tag on windshield; toll deducted automatically
Validity 5 years

QR Code Payments

QR Code (Quick Response Code) is a 2D barcode scanned by smartphones to initiate payments.

  • Static QR — fixed amount or merchant ID (printed at shops)
  • Dynamic QR — generated per transaction with specific amount
  • Bharat QR — interoperable QR by NPCI (works with RuPay, Visa, Mastercard)
  • UPI QR codes — scan and pay via any UPI app

RBI Guidelines on Digital Payments

  • Two-factor authentication (2FA) mandatory for online card transactions
  • Tokenization of cards — actual card number replaced with token for security
  • Recurring payments need additional authentication for first transaction
  • Digital payment complaints: RBI Ombudsman Scheme
  • Zero liability for unauthorized electronic transactions if reported within 3 days

UPI — Latest Statistics & Updates

Metric Value (June 2025)
Transactions 18.39 billion
Value ₹24.03 lakh crore
Daily Average ~61 crore transactions per day

UPI 2.0 Features

Feature Description
Overdraft Account Linking Link overdraft (OD) accounts to UPI — not just savings/current
Invoice in QR Merchant can embed invoice details inside QR code
Signed Intent Digitally signed payment requests — prevents tampering
One-time Mandate Pre-authorize a future payment (e.g., IPO application)

UPI Lite

UPI Lite enables small-value offline transactions without entering UPI PIN.

  • Transaction limit: Up to ₹500 per transaction
  • Wallet limit: ₹2,000 at any time
  • Works even when bank server is down — uses on-device wallet
  • Reduces load on banking infrastructure

e-RUPI

e-RUPI is a purpose-specific digital payment voucher — a prepaid, cashless, contactless instrument.

Feature Details
Launched August 2021
How Delivered as QR code or SMS to beneficiary's phone
Key Feature No bank account, smartphone, or internet needed by the beneficiary
Purpose Government can issue vouchers for specific services (medicine, fertilizer, nutrition)
Developed by NPCI in collaboration with DFS and NHA

Exam tip: e-RUPI is NOT a cryptocurrency or digital currency — it is a purpose-specific voucher.


NACH & BBPS

NACH (National Automated Clearing House)

NACH is a centralized system for bulk and recurring payments.

Feature Details
Operated by NPCI
Use Cases EMI payments, insurance premiums, SIP, salary credits, dividend payments
Types NACH Debit (auto-deduction from customer) and NACH Credit (bulk credit to many accounts)

BBPS (Bharat Bill Payment System)

BBPS is a unified platform for all recurring bill payments across India.

Feature Details
Operated by NPCI (through NBBL — NPCI Bharat BillPay Ltd.)
Bills Covered Electricity, water, gas, DTH, telecom, insurance, municipal tax, education fees
Access Through any bank app, BHIM, or authorized agent
Key Feature Interoperable — pay any biller through any BBPS-enabled channel

NPCI International — UPI Goes Global

NPCI International Payments Limited (NIPL) promotes UPI and RuPay adoption globally.

Country UPI Status
Singapore UPI-PayNow linkage (live since February 2023)
UAE UPI accepted at select merchants
Sri Lanka UPI QR payments accepted
France UPI accepted at Eiffel Tower and select locations
Mauritius UPI-MauCAS linkage

Jan Dhan Yojana — Financial Inclusion

Pradhan Mantri Jan Dhan Yojana (PMJDY) is the world's largest financial inclusion programme.

Feature Details
Launched 28 August 2014
Accounts Opened 52+ crore (as of 2025)
Key Features Zero-balance bank account, RuPay debit card, ₹2 lakh accident insurance, ₹30,000 life cover
Overdraft Up to ₹10,000 for eligible accounts
Guinness Record Most bank accounts opened in one week (1.8 crore)

PMJDY is the J in the JAM Trinity (Jan Dhan + Aadhaar + Mobile).


RBI CBDC — Digital Rupee (e₹)

CBDC (Central Bank Digital Currency) is the digital form of India's fiat currency, issued by RBI.

Feature Details
Name Digital Rupee (e₹)
Pilot Launch December 2022
Types e₹-W (Wholesale) — for interbank settlement; e₹-R (Retail) — for general public
Technology Blockchain-based distributed ledger
Difference from UPI CBDC is actual digital currency (like holding digital cash); UPI is a payment system that moves bank money

Exam tip: CBDC is government-backed and regulated; Cryptocurrency (Bitcoin) is decentralized and NOT backed by any government.


ISO 20022 Migration

ISO 20022 is being adopted globally by SWIFT for cross-border payments.

Feature Details
What New global messaging standard for financial transactions
Why Provides richer data format — more fields for compliance, remittance info, beneficiary details
India Status RBI has already migrated RTGS and NEFT to ISO 20022
SWIFT Deadline Full migration by November 2025

Summary Points

Concept Key Details
UPI Instant mobile payment, NPCI, 2016, VPA-based
IMPS Instant 24×7, NPCI, ₹5 lakh limit, needs MMID
NEFT Net settlement, RBI, no limit, 24×7 since 2019
RTGS Gross settlement, RBI, min ₹2 lakh, real-time
AEPS Aadhaar + fingerprint, no internet needed
*USSD (99#) Works on basic phones without internet
NPCI Operates UPI, IMPS, RuPay, NACH, BBPS, FASTag
RuPay India's card network, NPCI, 2012, Jan Dhan linked
Credit Card Bank's money, interest if unpaid
Debit Card Your money, instant deduction
EMV Chip-based cards, anti-cloning
3D Secure OTP for online card payments
ISO 20022 Global financial messaging standard
FASTag RFID toll collection, NETC, mandatory since 2021
BHIM Government's official UPI app
Digital Wallet Electronic money storage (Paytm, Amazon Pay)
SWIFT International interbank messaging
Bharat QR Interoperable QR code by NPCI
QR Code Quick Response Code — 2D barcode for payments
UPI (June 2025) 18.39 billion transactions, ₹24.03 lakh crore
UPI 2.0 Overdraft linking, Invoice in QR, Signed Intent
UPI Lite ≤₹500 no PIN, offline, on-device wallet
e-RUPI Purpose-specific voucher (Aug 2021), no bank account needed
NACH Bulk recurring — EMI, salary, SIP, dividends
BBPS Unified bill payments — electricity, water, gas, DTH
NPCI International UPI in Singapore, UAE, France, Sri Lanka, Mauritius
Jan Dhan 52+ crore accounts, zero-balance, RuPay card, ₹2L insurance
CBDC e₹ Digital Rupee by RBI (Dec 2022)
e₹-W Wholesale CBDC — interbank settlement
e₹-R Retail CBDC — general public
ISO 20022 Global messaging standard, richer data, RTGS/NEFT migrated

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