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🏠 Retail Loans

Retail banking products, model loan schemes for home, auto, personal, education, gold, pensioner, property, holiday loans, and Reverse Mortgage Loan (RML/RMLeA).

Retail Loans

What is Retail Banking?

Banks cater to various clients — companies, agriculturists, MSMEs, and individuals. While loans to businesses are repaid from cash flows generated by the financed activity, retail banking focuses on serving individual customers rather than businesses.

Individuals may borrow for non-income-generating purposes like buying houses, vehicles, or personal expenses. Repayment for retail loans typically comes from the borrower's regular income, not necessarily from the activity financed.


Characteristics of Retail Banking

  • Serves individual customers (not corporates).
  • Focuses on the mass market, addressing a large group of individuals.
  • Utilizes both physical and virtual channels — ATMs, online banking, and mobile banking.
  • Standardization in features and criteria is a common characteristic across retail loan products.

Advantages of Retail Banking

1. Large Customer Base:

  • Aids in mass selling and easy recovery of marketing costs.
  • Provides opportunities for cross-selling other financial products and services.

2. Increased Net Interest Margin (NIM):

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