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📡Communication Models

Five major communication models — Aristotle, Shannon-Weaver, Berlo's SEMCDR, Leagans CMCTAR, Rogers & Shoemaker — with distortion types and definitions for AFO exam.

In the previous lesson, we examined rural development agencies and programmes — the schemes that channel resources to farmers and rural communities. But how do extension workers effectively communicate these programmes and new technologies to farmers? This lesson explores the theoretical models of communication that underpin all extension work.

Effective communication is the foundation of agricultural extension. Without it, even the best technology remains confined to research stations. Understanding these models helps extension workers diagnose why messages fail and how to improve information flow.

This lesson covers:

  1. Five communication models — Aristotle, Shannon-Weaver, Berlo, Leagans, and Rogers-Shoemaker
  2. Definitions of communication — by key scholars
  3. Distortion types — Systematic, Fog, and Mirage
  4. Key communication terms — Fidelity, Empathy, Propaganda, and more

All sections are frequently tested in IBPS AFO and NABARD exams.


Communication Models

Each model below represents a different era’s understanding of how information flows from source to receiver. Earlier models are simpler and one-directional; later models incorporate feedback, encoding/decoding, and audience effects — reflecting the evolution from top-down lecturing to participatory extension.

NOTE

In extension communication, KCS (Kisan Call Service) is related to: Farmers — it provides agricultural information directly to farmers via telephone.

1. Aristotle’s Model (384-322 BC)

The oldest and simplest communication model:

Speaker → Speech → Audience

  • It was the first basic persuasive communication model
  • Focuses on the speaker’s ability to persuade the audience
  • One-way model with no feedback mechanism
  • Best suited for: public speaking and persuasion

IMPORTANT

Aristotle gave the first persuasive communication model. This is frequently tested.


2. Shannon-Weaver Model (1949)

Source → Transmitter → Signal → Receiver → Destination

With a Noise Source affecting the signal.

  • Introduced the concept of noise (interference) in communication
  • Best suitable for: Broadcasting of farm information
  • Originally developed for telephone communication, later adapted for mass communication
  • Key contribution: recognized that external disturbances can corrupt the message

3. Berlo’s SEMCDR Model (1960)

Source → Encoding → Message → Channel → Decoding → Receiver

  • Purpose of communication should be behaviour control
  • Emphasizes the encoding and decoding processes
  • Both source and receiver need shared communication skills, attitudes, knowledge, social system, and culture for effective communication
  • Considers communication a two-way process with encoding at sender’s end and decoding at receiver’s end

4. Leagans Model — CMCTAR (1963)

Communicator → Message → Channel → Treatment → Audience → Response

  • The Communicator is the characteristic element of this model
  • Best application: Field extension work
  • Unique feature: includes Treatment (how the message is packaged/presented) and Response (audience’s reaction)
  • Most practical model for extension workers because it considers the entire cycle from communication to feedback

TIP

Leagans’ CMCTAR = the best model for field extension. Remember: “Communicator Makes Content Tailored for Audience Response”


5. Rogers and Shoemaker Model (1971)

Source → Message → Channel → Receiver → Effects

  • Added the concept of Effects — what changes occur in the receiver after receiving the message (knowledge gain, attitude change, behaviour adoption)
  • Defined communication as: “the process by which messages are transferred from a source to a receiver
  • This model is significant because it connects communication directly to the adoption-diffusion process — the Effects element measures whether the message actually changed the farmer’s behaviour

Definitions of Communication

Exam questions often ask “Who defined communication as…?” — matching the definition to the scholar is the key skill here.

ScholarDefinition
Rogers & Shoemaker (1971)“The process by which messages are transferred from a source to a receiver”
Van den Ban & Hawkins (1988)“The process of sending and receiving messages through channels which establishes common meanings between a source and a receiver”
Leagans”The process by which two or more people exchange ideas, facts, feelings or impressions in ways of common understanding of the meaning, intent and use of messages”

Distortion of Information

In any communication chain — especially in extension where messages pass through multiple intermediaries (researcher → subject matter specialist → extension worker → contact farmer → other farmers) — the original message can get corrupted. Understanding these three types of distortion helps diagnose communication failures.

TypeWhat HappensInformation Status
Systematic (Stretch)Message is stretched/expandedNo information is lost
FogSome parts become unclearInformation is lost (partially)
MirageExtra/unwanted information addedExtra and unwanted information appears

TIP

Memory Aid for Distortion:

  • Stretch = Safe (no loss)
  • Fog = Faded (some lost)
  • Mirage = More than needed (extra added)

Key Communication Terms

These terms appear frequently in MCQs as definition-matching questions. Each has a precise meaning in the context of extension communication.

TermMeaning
FidelityFaithful performance of communication process by all its elements
Communication gapDifference between what was communicated by extension agent and what was actually received by audience
EmpathyAbility to understand the other person’s internal frame of mind and reference
PropagandaDeliberate manipulation of people’s beliefs, values, and behaviour through words, gestures, images
MotivationProcess of initiating a conscious and purposeful action

Important One-Liners

These are standalone exam facts that do not fit neatly into the models above but are frequently tested.

  • Communication is derived from the Latin word “communis” meaning common — emphasizing that communication creates a shared understanding between people
  • Extension teaching is: Horizontal — meaning it is participatory and peer-to-peer, not a top-down hierarchical instruction
  • Over-adoption may be due to: Insufficient knowledge — when farmers adopt a practice beyond recommended levels (e.g., excessive fertilizer use) because they lack complete understanding of the recommendation
  • The communication channel most suited to inform about the existence of an innovation is: Mass media — mass media creates initial awareness, but interpersonal channels are more effective for persuasion and adoption

Summary Cheat Sheet

Concept / TopicKey Details
Communication originLatin word “communis” meaning common
Aristotle’s ModelSpeaker → Speech → Audience; first persuasive model; one-way, no feedback
Shannon-Weaver (1949)Source → Transmitter → Signal → Receiver → Destination; introduced Noise; best for broadcasting
Berlo’s SEMCDR (1960)Source → Encoding → Message → Channel → Decoding → Receiver; purpose = behaviour control
Leagans’ CMCTAR (1963)Communicator → Message → Channel → Treatment → Audience → Response; best for field extension
Rogers & Shoemaker (1971)Source → Message → Channel → Receiver → Effects
FidelityFaithful performance of all communication elements
EmpathyAbility to understand another person’s internal frame of mind
Communication gapDifference between what was sent and what was received
PropagandaDeliberate manipulation of beliefs/values through words and images
Systematic distortion (Stretch)Message expanded; no information lost
Fog distortionParts become unclear; information partially lost
Mirage distortionExtra/unwanted information added
Extension teachingHorizontal (participatory, not top-down)
KCSRelated to Farmers (AFO-2023)
Mass mediaBest for informing about existence of an innovation
Over-adoptionMay be due to insufficient knowledge

TIP

Next: Lesson 03-13 covers Demonstrations and Teaching Contact Methods — the practical tools extension workers use to put these communication models into action in the field.

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